Medication Renewals
It is the responsibility of patients to keep track of their medication renewal dates
and to contact the pharmacy 2 weeks prior to arrange for renewals.
Medication Renewal (non diabetic medication)

Contact your pharmacy 2 weeks prior to requiring a medication renewal and request that the pharmacy fax the office a "request for renewal of medication".  Fax: 519-853-5242

Your practitioner will review the "request for renewal of medication" and either fax back the renewal to the pharmacy or have the staff contact you to arrange appointment.


This process can take: 

1-2 business days for patients of Dr. N. Alshakarji and Dr. A. Raouf-Alkadhimi and 

3-5 business days for patients of Dr. D. Jayalath and Dr. R. Abboud.

Diabetic Medication Renewal

Every 3 months a diabetic specific appointment is required to renew diabetic medications and assess diabetic patients specifically in regards to their diabetes.

It is suggested that the 3 month diabetic appointment is booked immediately following the current diabetic appointment.


1-2 weeks prior to the 3 month diabetic appointment, the diabetic blood work should be completed; unless otherwise advised by your practitioner. 

If the suggested time for processing has not been provided, the Walk-In Clinic is available.

The directions on this page apply to RENEWALS of medications that patients are currently taking.  When requesting changes to medications, starting new medications or resuming discontinued medications an appointment is REQUIRED with your family physician.
ANTIBIOTICS are NOT renewed.  An appointment is required with your family physician for reassessment!

COVID-19 Information 

Acton Medical and Urgent Care is NOT a testing site for COVID-19. 


Residents who have at least one COVID-19 symptom or are concerned that they have been exposed are encouraged to get assessed and tested at an Assessment Centre.

Residents of Oakville, Milton or Halton Hills: Call 905-203-7963 to book an appointment at a Halton Healthcare Assessment Centre.

Residents of Burlington: Call 905-632-3737, ext. 6550 to book an appointment at Joseph Brant Hospital COVID-19 Assessment Clinic.

Residents of Wellington - Dufferin - Guelph please use the following link for assessment centre information for your area:

Residents with severe symptoms are asked to call 9-1-1 immediately.


Symptoms range from mild (like the flu and other common respiratory infections) to severe. Common symptoms of COVID-19 include:



new or worsening cough

shortness of breath

sore throat

difficulty swallowing

loss of sense of smell or taste

nausea/vomiting, diarrhea, abdominal pain

nasal congestion or runny nose (without other known cause, such as seasonal allergies)




red eyes

If you have been tested for COVID-19, you can now check the Provincial online portal for your lab results, both positive and negative.  Check the below link to the online portal before calling Halton Region Public Health.

For more information on COVID-19 including symptoms, risk, assessment and testing please see the following links:

Due to the COVID-19 Pandemic, the Ministry of Transportation of Ontario has extended the due date on Driver's Medicals please see the link:

 If you have a medical emergency please call 911.


If you have any medical questions/concerns you can call 

Telehealth Ontario at 1-866-797-0000.